Job Type: Full-time

Job DescriptionAbout Premium TransfersnPremium Transfers is a London-based luxury chauffeur and private hire operator, licensed by Transport for London and Hertsmere Borough Council. We serve corporate clients, hotels and concierge partners, weddings and events, and airport transfers across London and the South East, alongside our related UAE entity, Premium Chauffeur FZE.nWe are now establishing a permanent India operation in Chandigarh — a build from the ground up. The person we appoint won't be inheriting a running business. They'll be creating one.nThe opportunitynWe're looking for an experienced operator to establish and lead our India business: open and run the Chandigarh office, recruit and build the marketing, sales, customer service, IT and finance functions, and take the operation to sustainable profitability.nThis is a broad remit with real autonomy. You'll be the senior Premium Transfers presence in India, owning the plan, the team and the numbers. You'll hold operations and customer experience personally, and build the remaining functions through the right hires and partners. You'll work closely with our UK Directors — hands-on owners who make decisions quickly and expect the same in return.nWhat you'll ownnOffice & operationsnn Secure and fit out office premises in Chandigarhn Establish operating rhythm across UK, UAE and India time zonesn Set up vendor relationships — facilities, telecoms, security, insurancen Work with UK Directors and advisers on entity setup, registrations and compliancennBuilding the teamnn Design the org structure and headcount plann Recruit and develop function leads across Marketing, Sales, Customer Service, IT and Financen Take on line management of the existing Mohali delivery teamn Build a culture that reflects how we serve clients in London: precise, discreet, reliablennCommercial performance & P&L;nn Own the India P&L; — revenue, cost, margin,



cashn Build and deliver the annual operating plan and budgetn Set pricing and commercial terms within agreed parametersn Report monthly to the UK on performance, pipeline, risks and forecastnnMarketing & salesnn Set the India go-to-market approach across corporate, hotel/concierge, weddings/events and airport segmentsn Build a corporate B2B sales pipeline and lead the first key client relationshipsn Oversee digital marketing and brand consistency with existing agency partnersnnCustomer service & qualitynn Establish the customer service operation end to end, including escalation and quality monitoringn Hold service standards that match a premium chauffeur brandnnTechnology & financenn Work with our tech team on the booking platform and systems as they affect Indian Establish financial controls, budgeting, invoicing and reporting, supported by a local accountant and fractional CFOn Ensure statutory, tax and regulatory compliancennHow success will be measurednn 30 days: Written 12-month plan and budget submitted, covering headcount, premises and route to profitabilityn 90 days: Office operational, first two function leads hired, reporting and KPIs in place, Mohali team integratedn 6 months: All five functions staffed, sales pipeline with named target accounts, reliable monthly reportingn 12 months: Revenue and margin targets met, operation at or ahead of profitability milestone, credible succession layer in placennWhat we're looking fornEssentialnn 12+ years' experience, including at least 3 in a country manager,



general manager or site head role with full P&L; responsibilityn Demonstrable experience setting up an operation from scratch — not just running an established onen Track record recruiting and leading multi-functional teams (at least two of marketing, sales, customer service, IT or finance)n Robust commercial judgement with genuine budget ownership and a record of driving profitabilityn Experience reporting to an overseas owner or parent company, comfortable across time zonesn Sound working knowledge of Indian statutory, employment and tax compliancen Excellent written and spoken English; working Hindi and Punjabin Willing and able to be based in ChandigarhnnDesirablenn Background in chauffeur, ground transportation, travel, hospitality or premium logisticsn Experience with an offshore delivery centre or global capability centre serving a UK/European/Middle Eastern parentn Existing corporate, hotel or concierge network in North Indian Familiarity with booking platforms, CRM and dispatch technologyn Recruitment network across the Chandigarh–Mohali–Panchkula tricitynnHow you worknYou're hands-on — in year one you'll be doing as much as you're delegating. You're direct with bad news and early with it. You're comfortable with ambiguity and build structure rather than wait for it. You hold a standard, because this is a premium brand and the detail matters.nWhat we offernn A genuine build role with the autonomy to shape the India business and teamn Direct access to the owners and fast decision-making, with no intervening layersn ₹12–14 LPA fixed, plus a performance bonus linked to the milestones aboven The opportunity to grow the role as the India operation scalesnnTo applynSend your CV and a short note (max one page) to [email protected], covering: an operation you've set up from scratch and what it looked like 12 months in; a P&L; you've owned and what you did with it; and why Chandigarh works for you.nn Premium Transfers is an equal opportunity employer. We welcome applications from all suitably qualified candidates regardless of gender, age, religion, caste, disability or background.n

📌 Country Manager -- India ? Chandigarh (on-site) | Full-time, Permanent | 12+ years | ₹12-14 LPA + pe (Azizpur)
🏢 Premium Transfers
📍 Azizpur