Job title: Quality Leader

Location: Ghaziabad

About Us

Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive setting. For more information visit: www.irco.com.

Job Overview:
As a Quality Leader, you will be responsible for leading all aspects of Quality Management Systems, Customer Quality, Supplier Quality, Product Quality, and Continuous Improvement initiatives. You will drive quality excellence across manufacturing operations, ensure compliance with international standards, enhance customer satisfaction, and support business growth through robust quality processes and operational excellence.

Responsibilities:

Quality Management System (QMS)




- Lead and maintain Quality Management Systems in compliance with ISO 9001, ISO 14001, and ISO 45001 requirements.
- Ensure successful execution of internal, customer, and certification audits.
- Develop and implement quality policies, procedures, and standards.

Customer Quality Management

· Drive customer satisfaction by addressing complaints, warranty issues, and quality concerns.

· Lead root cause analysis using 8D, Why-Why Analysis, Fishbone Diagram, and other problem-solving methodologies.

· Coordinate with customers to ensure timely corrective and preventive actions.

Supplier Quality Management

· Develop suppliers through audits, capability assessments, and improvement initiatives.

· Monitor supplier performance through quality KPIs and supplier scorecards.

· Drive supplier quality improvement projects and ensure compliance with quality requirements.

Continuous Improvement

· Drive Lean Manufac

📌 Quality Leader (Ghaziabad)
🏢 Ingersoll Rand
📍 Ghaziabad