Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting

the project sales in defined geography by providing on-site services, products trainings for all

stakeholders, ensuring quality during application process and handling complaints thereby, assisting in

achieving overall business objectives

Primary Responsibilities

Business Responsibility Areas

(Please detail out at least 8-10 responsibility areas) Key Performance Indicators

Business objectives

· Assist the Project Sales Team in conducting product trials and build

inferences on Asian Paints product strength vis-à-vis products in the

market

· Devise ways in which these product strengths can be communicated to

the consumers and influencers.

· Conduct pre-painting site inspection, in office inspection and post painting

site inspection for all fresh and repainting project sites

· Understand the requirements from Customer and propose the solutions

based on site evaluation

· Conduct product sampling at the site based on the requirement





· Provide services to Landmark sites as per promised timelines

· Conduct regular supervision of ongoing sites along with Service

Representative to ensure right product application practices

Site Warranties

· Coordinate proactively with Project Sales team about the details of the sites

where warranty needs to be issued · Compliance to service schedule at Landmark Sites (LMS) · Timely issue of Site warranty certificates · Closure of customer complaint within the defined timelines · Compliance to inspection schedule to ensure Quality at the sites · Compliance to Product training plan

· Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Customer Complaint’s · Investigate complaints reported at sites and resolve within the defined timelines · Conduct customer complaints analysis and share the findings with Project Sal

📌 Executive N (Tirupati)
🏢 Asian Paints
📍 Tirupati