Job Family:
EBO Accounts Receivable (India)
Travel Required:
None
Clearance Required:
None

What You Will Do:
- Initiate calls requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate and timely follow up where required.
- Document actions taken in claims billing summary notes
- To prioritize the pending claims for calling from the aging basket
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
- Shall understand and abide by the organizations’ information security policy and protect the confidentiality, integrity and availability of all information assets.
- Shall report incidents related to security of information to concerned authorities.

What You Will Need:
- Must be a Graduate




- Strong English spoken communication skills and also required reading and writing
- Must have 2 + yrs of experience in US Healthcare stream in AR
- Willingness to work night shifts
- Typing speeds of 25 WPM or above
- Good organizational skills demonstrating the ability to execute timely follow-up.
- Ability to multi-task.
- Excellent analytical skills with understanding of health care claims processing.

What Would Be Nice To Have:
- Experience in MS Office Suite

About Guidehouse India
At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global qualified services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.

Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your

📌 Senior Associate AR (Chennai)
🏢 Guidehouse
📍 Chennai