Description
- This role is to provide a high standard of Cash allocation and reconciliation of receivables across all ledgers and reduction of debt owed an effective and efficient manner.
- Proactively manage a portfolio of complex, medium-to-high value clients, ensuring the timely negotiation, collection and settlement of overdue invoices.
- Ensuring a high standard of & accurate customer payments reconciliation, investigation of debt issues taking necessary actions to maximize debt collection within budgeted costs and agreed service standards.
- To diligently investigate unpaid invoices with the overriding aim of reducing debt and the risk of possible bad debt exposure to the business.
- Ensuring all queries are resolved in an effective manner.
- To become a subject matter expert in the debt collections arena, working to implement best practice and supporting other team members through coaching and mentoring.

Key Accountabilities
- Generate invoices from requests received within agreed timescales and where required ensure reconciliation and adjustments are carried out.




- Reduction in debt in accordance with departmental and individual objectives by implementing excellent methods of credit control.
- Finding the most efficient and effective method of collection / resolution, utilizing waiver /write off within authority.
- Ensuring all payments received are receipted timely and accurately, and are reconciled to outstanding debt identifying and resolving any issues.
- To accurately process invoices, credit notes, refunds, write offs across operating platforms and ledgers within agreed timescales.
- Ensuring timely and accurate account reconciliation across own portfolio of clients, keeping unreconciled cash to a minimum.
- Provide excellent service to varied internal stakeholders within agreed service level agreements where applicable.
- Provide excellent service to clients to ensure we are seen as the most admired partner with which to do business.
- Build rapport,

📌 Senior Executive (Uttar Pradesh)
🏢 EXL
📍 Uttar Pradesh