About Axis Virtual Centre
• Axis Virtual Centre engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers with core focus on customer relationship management by driving product sales & service.
• AVC currently operates with 4500+ solid teams across 9 centres, leveraging both human agents and automated calling solutions along with data analytics to scale outreach and drive efficient conversions.
• AVC plays a key role in revenue generation, deepening customer relationships, faster go-to-market execution for new product campaigns, maintaining high-cost efficiency.
• The overall objective is to improve customer engagement, leading to superior customer experience with improved productivity and sales effectiveness by Empowering every interaction - intelligently, seamlessly, securely.
About the Role
Relationship Manager is responsible for managing his / her portfolio and drive business through cross sell of third -party products.



He/She is also responsible for building balance sheet growth in ETB / NTB relationships.RM will closely work along with Virtual Relationship manager for maximum reach and optimizing business on their existing / NTB relationships.

Key Responsibilities
• Proactively engage with clients to establish financial needs, understand client requirement and provide the best financial solution to their existing and NTB relationships.
• Use financial acumen and investment expertise to review client personal data , align clients need through superior service thereby helping the clients reach short term and log term inv goals
• Achievement of product wise targets and cross sell products as per demographics, lifestyle and risk profiling
• Responsible for acquiring deepening and upgrading all ETB and NTB relationships of the bank.
• Ensuring a steady granular balance-sheet growth and up migrating clients to the right segment
• Appropriately assess risk when business decisions are made, demons

📌 AVC:Virtual RM (Gurugram)
🏢 Axis Bank
📍 Gurugram