About Retail Portfolio Management Group
The Retail Portfolio Management Group (RPMG) plays a strategic role in managing the bank’s retail receivables, with a sharp focus on loss containment, cost efficiency, and portfolio sustainability. Through advanced analytics, technology-driven processes, and close collaboration with Credit, Risk, and Product teams, RPMG ensures risk-calibrated policy execution. RPMG engages delinquent customers with multiple repayment solutions and financial counseling, promoting responsible credit behavior and long-term financial health. This approach aligns with the bank’s overarching Growth, Profitability, and Sustainability (GPS) strategy, positioning RPMG as a key contributor to operational resilience and financial performance. Through advanced analytics, technology-driven processes, and close collaboration with Credit, Risk, and Product teams, RPMG ensures risk-calibrated policy execution

About the Role
The Portfolio Manager for Credit Cards is responsible for managing the portfolio of credit cards, ensuring bucket and NPA resolution, minimizing roll forwards,



and achieving collection targets. This role involves handling the portfolio and achieving resolution, normalization, recovery targets and ensuring compliance with audit procedures.

Key Responsibilities
Portfolio Management:
• Manage the portfolio of Credit Cards.
• Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business
requirement.
• Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency
• Achieve calling resolution targets for PDM/flows/NPA buckets/recoveries for credit cards.
• Adhere to calling norm targets for Credit Cards.
• Should have knowledge of legal and regulatory procedures applicable to unsecured portfolio

Operational Management:
• Oversee the collection process to ensure effective and effective portfolio management.
• Monitor and analyze portfolio performance metrics and impl

📌 RPMG:Portfolio Manager (Madurai)
🏢 Axis Bank
📍 Madurai