BrainyBuzz Digital is looking for an energetic, creative, and people-oriented Learner Success Counsellor & HR Executive who can manage learner counselling and engagement, support HR activities, create social media content/reels, and assist with business operations and events when required.

This is a multi-functional role suited for someone who enjoys interacting with people, is comfortable in front of a camera, can create engaging content, and is willing to take ownership of different responsibilities in a growing organization.

Key Responsibilities

Learner Success & Counselling
- Handle learner enquiries through calls, WhatsApp, email, and other channels.
- Counsel prospective learners about training programs, certifications, and career pathways.
- Follow up with leads and support admission conversions.
- Coordinate learner onboarding, batches, schedules, trainers, LMS access, assessments, and certifications.
- Maintain learner records, follow-up data, and reports.
- Build relationships with learners and ensure a positive experience throughout their learning journey.





HR & People Operations
- Assist with recruitment, resume screening, interview coordination, and candidate follow-ups.
- Coordinate employee/intern onboarding and documentation.
- Maintain attendance, leave, employee records, and basic HR documentation.
- Assist in preparing offer letters, internship letters, HR communication, and employee engagement activities.
- Coordinate with different teams and support day-to-day administrative requirements.

Social Media & Content Creation
- Create and shoot Instagram Reels, short videos, stories, and other social media content.
- Be comfortable appearing in front of the camera when required.
- Assist with basic product/course photography and video creation.
- Coordinate with the marketing team for content ideas and campaigns.
- Support content creation for BrainyBuzz Digital, LearnSphere, and associated brands/businesses when required.
- Track social media tre

📌 Learner Success Counsellor (Ghaziabad)
🏢 BrainyBuzz Digital
📍 Ghaziabad