When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you will be doing…
The FAST (Field Assurance Support Team) plays a critical role in ensuring the reliability, and performance of our Wireless Radio Access Network (RAN). This position involves providing remote support of tower crews performing install and repair work at cell sites. Work performed will include complex problem-solving, root cause analysis, cross-functional collaboration,



and adherence to standards to maintain high levels of internal and external customer satisfaction.
- Provide remote, high-level technical support to vendors and field assurance engineers conducting repair and install of RAN equipment and antenna systems at cell sites.
- Ensure work performed on RAN equipment at cell sites is completed with high quality with no outstanding issues.
- Maintain accurate and detailed documentation of field support activities, technical issues and resolutions.
- Train vendors on internal processes and tools including Vendor Portal.
- Assist vendors with access to cell sites following internal standards and processes
- Lead and execute in-depth troubleshooting activities for complex field failures of radio equipment and antenna systems.
- Collaborate with Field Engineering and Assurance teams to ensure timely and effective support of cell site work activities.
- Meet or exceed RAPID key performance metrics including Response Time t

📌 Engr III Spec (Hyderabad)
🏢 Verizon
📍 Hyderabad