Job Description : 1 Impact on the Business / Function • To achieve BDO wise targets.(New & Customer Retention) • To achieve desired Agent/ partner Activation targets. • To create a healthy Product Mix with traditional >50% • To create a healthy pool of lead generators across defense territory 2 Customers / Stakeholders • Provide support to agents and lead generators at the ground level. Make joint Field calls and motivate them to achieve targets. • Provide support and training for timely Submission, Pendency, and Issuance management. • Conceptualize and implement local business development initiatives for lead generation and focused sales. • Provide key inputs on business health to agent partners and agree on tactical initiatives to increase lead generators & their contribution.
3 Leadership & Teamwork • Liaise with colleagues across the country to imbibe best practices 4 Operational Effectiveness & Control • Manage Persistency at 85% • Ensure timely submission of applications at HUB locations • Manage FTRs within 2% and thereby reduce Issuance TATs IV. Key Performance Indicators Financial • Achieve recent business premium as per AOP targets rolled out by Sales and defined SFM • Achieve Traditional Product Mix target • Achieve Customer Retention targets for the portfolio. • Achieve targets as prescribed for individual BDO/ self target • Ensure timely PIR reporting and NIL PIR pending Customer • Ensure Customer Complaints