Job Title :
Senior Manager – Operations
Qualification :
Graduates
Relevant Experience :
Minimum 12 years of overall experience in Outbound Telesales / Voice Sales
Must Have Skills :
• Strong experience in Outbound Sales / Telesales
• Experience managing large/high-performing sales teams
• Hands-on experience with Dialer strategies
• Solid sales strategy and target management skills
• Performance management, coaching & team development
• Data-driven approach with strong analytical skills
• Excellent communication, leadership & interpersonal skills
• Experience handling sales metrics and driving revenueGood Have Skills :
• Experience in Insurance Sales domain
• Experience managing remote/distributed teams
• Knowledge of CRM / Sales Force Automation tools
• Knowledge of sales techniques and methodologiesRoles and Responsibilities :
• Provide strategic leadership and direction to the outbound sales team




• Develop and implement sales strategies to achieve revenue and business targets
• Manage team performance through regular reviews, coaching and feedback
• Identify skill gaps and conduct training/development initiatives
• Analyze sales metrics and trends to improve team productivity and conversion
• Drive continuous improvement and maintain a high-performance culture
• Collaborate with cross-functional teams for smooth business operations
• Ensure adherence to company policies, processes and regulatory requirements
• Effectively manage dialer strategies and optimize sales productivityLocation :
Navi Mumbai
CTC Range :
Upto 15 Lpa
Notice Period :
Immediate to 30 Days
Mode of Interview :
Virtual
Shift Timing :
Flexible shift
Mode of Work :
Work from Office

📌 Senior Manager – Operations (Mumbai)
🏢 Black and white
📍 Mumbai