Job Description:
Network Engineer / Network Lead (L2+ Managed Services)
Location
Malad / Goregaon, Mumbai
Experience Required
8+ Years
Immediate Joiners Only
Work Mode
Work From Office (5 Days a Week)
About the Role
We are seeking an experienced Network Engineer / Network Lead (L2+) to manage and support enterprise network infrastructure across multi-site environments. The role involves providing advanced network operations support, incident management, troubleshooting, monitoring, change implementation, stakeholder coordination, and governance activities for LAN, WAN, WLAN, Security, SD-WAN, and Cloud connectivity environments.
The ideal candidate should possess solid hands-on expertise in routing, switching, wireless, network security, enterprise troubleshooting, network monitoring, and ITSM-driven service delivery.
Key Responsibilities
Network Operations & Support
Provide L2/L2+ operational support for Enterprise LAN, WAN, WLAN, Internet, VPN, Firewall, Proxy, Load Balancers, DNS/DHCP, Routing, Switching, and Remote Access environments.



Manage network incidents from identification through resolution while ensuring SLA compliance. Act as an escalation point for Service Desk, NOC, and Operations teams. Perform advanced troubleshooting of: Routing and Switching issues Latency and Packet Loss issues Bandwidth congestion Link flapping Internet and WAN connectivity issues Wireless and VPN connectivity issues Network Configuration & Administration
Configure and troubleshoot: VLANs Trunking STP/RSTP Ether Channel Routing Protocols (OSPF, BGP) IP Addressing DHCP DNS NAT ACLs Support MPLS, SD-WAN, Leased Lines, Internet Circuits, Broadband, and Data Center connectivity. Security & Firewall Management
Manage and troubleshoot Firewall, VPN, and Security-related connectivity issues. Support Firewall rule implementation and validation. Troubleshoot: IPSec VPN SSL VPN NAT ACLs Access Control issues Ensure compliance with security policies and organizational standards. Wireless

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