Job Description
Customer Relationship Executive– Frido
nLocation - Belapur CBD Navi Mumbai
nExperience: 2–3 Years
nEmployment Type: Full time
nWho We Are:
nFounded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and wellness
nbrand dedicated to helping people walk, sit, and sleep better. Starting with mobility aids, Frido
nhas evolved into a holistic comfort brand offering footwear, cushions, pillows, and ergonomic
naccessories designed to enhance everyday well-being.
nWith innovation at its core, Frido blends science, design, and technology to create products that
nbring comfort to every step and moment of life.
nWhat we offer:
n
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- Ergonomic Footwear & Insoles – Designed to reduce foot strain and improve posturen
- Cushions & Backrests – For enhanced sitting comfort at work or homen
- Sleep & Rest Products – Including orthopedic pillows and supportive accessoriesn
- Mobility Aids – Wheelchairs and assistive devices promoting independence and comfortn
- Experiential Retail & Custom Comfort Solutions – Foot-scanning,



posture analysis, andn

npersonalized product recommendations
nAs a Customer Relationship Executive, you will be the face of Frido in our Experience Centers.
nYour role goes beyond sales—you will create meaningful, ergonomic lifestyle experiences for
ncustomers, educate them about our products, and ensure every visitor leaves with the right
ncomfort solution and a positive brand impression.
nKey Responsibilities
n
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- Welcome and engage customers in a warm, consultative, and professional mannern
- Understand customer needs and recommend suitable ergonomic products throughn

ndemonstrations and storytelling
n
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- Drive individual sales targets and contribute to store-level revenue goalsn
- Conduct product demonstrations and explain benefits in a comfort and wellness-focusedn

napproach
n
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- Assist customers with queries, product selection, and after-sales supportn
- Support calling ac

📌 Retail Sales Executive (Mumbai)
🏢 Frido
📍 Mumbai