Job Description: Director of Infrastructure, India GCC

Role Overview

The Director of Infrastructure for the India Global Capability Center (GCC) will lead the development, implementation, and management of critical infrastructure systems that support business operations across the company’s Insurance and Retirement Services divisions. This leadership position requires a strategic thinker with deep technical expertise, operational excellence, and strong people management skills to ensure the GCC’s infrastructure aligns with global standards and drives business success. Ability to inspire and lead cross-functional teams, establish strong project and program governance, manage complex initiatives with clear accountability, risk management, and executive reporting, and drive organizational change through a data-driven and outcome-oriented approach. This role requires a leader who combines strategic vision, disciplined governance, data-driven decision-making, and an automation-first mindset to modernize infrastructure at scale.

Technical Expertise:



In-depth knowledge of on prem as well as cloud computing, virtualization, storage systems, networking, and cybersecurity.

Leadership Skills: Ability to inspire and lead cross-functional teams, manage complex projects, and drive organizational change.

Global Perspective: Experience working in a multinational setting and collaborating across geographies.

Key Responsibilities

Infrastructure Strategy and Planning
- Develop and execute the infrastructure strategy for the India GCC, ensuring alignment with global corporate goals and local business needs.
- Evaluate and recommend cutting-edge technologies to improve infrastructure reliability, scalability, and efficiency.
- Collaborate with global and regional stakeholders to forecast infrastructure requirements and budget planning.
- Project Governance, Data & Automation Establish and run strong project and program governance frameworks for infrastructure initiatives, inc

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