Job Description
2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2C
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- Experience: 4+ yearn
- Must have: Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and abandoned cart recovery experiencen
- Relevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Successn
- Budget / CTC: ₹8 - 10 LPA (Fixed)n
- This is primarily a B2C role, involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.n
- Strong persuasion, objection handling, rapport-building and customer engagement skills are essential.n
- Candidates should be comfortable working with contact, productivity and conversion targets.n
- E-commerce/digital commerce and Salesforce/CRM experience will be preferred.n

nCommon Role Details
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- Working Schedule / Shift Timings: 9-hour shift; timings are adaptable—10:00 AM–7:00 PMn
- Work Model: Work From Office (WFO) | 5 days a weekn
- Location: Hauz Khas, South Delhin

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📌 Customer Service Representative (New Delhi)
🏢 Zafify
📍 New Delhi