Location: Hyderabad
Mode: Hybrid
Shift Timings: 3:00 PM - 12:00 AM IST

Job Profile Summary:
The Customer Intelligence Analyst is responsible for gathering, analyzing, and presenting high-level internal data to support the Randstad salesforce with pursuit opportunities.

Core Job Responsibilities:
● Maintain a high-degree of customer service and professionalism while monitoring and responding (real-time) to focused data inquiries from the Randstad sales team via a dedicated mailbox
● Conduct fact finding to assist in gaining a competitive advantage on pursuit opportunities
● Extract data and run operational reports from internal and external portals focused on Randstad operations, sales activities and the staffing industry as a whole
● Prepare accurate monthly, quarterly and annual reports and develop new reports on an ad hoc basis
● Access our internal sales systems to provide global revenue reports on our clients




● Utilize a combination of proprietary data tools and 3 rd party business intelligence focused on the staffing industry and labor market to support and perform a wide range of market research projects
● Assist with various team support requests as assigned (client registrations, questionnaires, prospect lists, etc.)

Skill Requirements:
● Google suite proficiency (including Notebook, Gemini)
● Basic knowledge of how a CRM works (e,g., Salesforce, etc.)
● Excellent team working skills
● Versatility and the ability to multi-task
● Exceptional communication skills
● Extremely organized
● Self-starter who loves to work in a virtual international team
● Quickly able to analyze and interpret data and content
● Have good technical skills and solid attention to detail

Role Qualifications:
1 – 3 years of experience working in support of sales initiatives. A proven track record for follow-up and project completion a must. Must be detailed oriented, self-motivated, proactive, and maintain a results-driven personality. Ability to translate findings into clear insig

📌 Customer Intelligence Analyst (Hyderabad)
🏢 Randstad Enterprise
📍 Hyderabad