Job Title: Product Support Specialist
Department: Product Support
Location: Hyderabad (In-Office)

About Us:
Sentient an Ascend Company is a quick-growing accounting outsourcing firm serving a diverse portfolio of clients across the United States. With a highly skilled team based in both the U.S. and India, we specialize in delivering fully customized accounting solutions tailored to meet the unique needs of CPA firms.
Leveraging the power of AI, process automation, and a scalable suite of services, Sentient empowers CPA firms to enhance efficiency, reduce costs, and focus on strategic growth. Our commitment to quality and innovation ensures that our clients receive accurate, timely, and value-driven support.
We are proud to be an Ascend Partner Firm, one of the top CPA firms in the U.S., enabling us to deliver exceptional service and results to clients nationwide.
For more Info: Sentient an Ascend Company & Ascend

Backed by private equity from people-focused Alpine Investors,



Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. For more information, visit www.ascendtogether.com.

About the Role
Ascend is rolling out an AI product stack across its partner firms and Sentient, spanning tax, audit, and accounting workflows. Hundreds of accountants now use these tools every day to do real client work. Adoption at that scale produces a steady stream of small questions, and those questions need fast, accurate answers from someone who understands both the tools and the work.
The Product Support Specialist i

📌 Product Support Specialist (Hyderabad)
🏢 SENTIENT - An Ascend
📍 Hyderabad