Job Opening: Customer Support Associate (Voice Process Hindi & English)We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.DesignationCustomer Support Associate Job Role
- Resolve customer queries via voice calls
Job Details
- Contractual role until DOJ+90Days (For 3 Months)
- Fixed salary
Eligibility Criteria
- Minimum education: Higher Secondary (12th Pass)
- Minimum 12 months of BPO experience (with documents)
- Freshers are also welcome
Work Details
- Work timing: 247 rotational shifts
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years
Skills Required
- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process
Interview Process
- HR Round (Video Call; E-Aadhaar mandatory for WFH)
- Typing Test (Minimum 25 WPM / 90% accuracy)
- Final round (Google Meet; selfie with Aadhaar is mandatory)
Compensation
- Experienced Candidates: 14,500/- In-hand (Minimum 12 months experience required)
- Freshers: 12,400/- In-hand
System Requirements
- OS: Windows 10 or 11
- RAM: 8 GB or above
- Processor: Core i5, Gen 5 or above , Ryzen 5 or above
- Internet: Minimum 20 Mbps connection (Upload/ Download)
- Power backup
- Noise-cancelling USB headset
Documents Required
- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (10th & 12th mark sheets)
- For experienced candidates:
- Experience Letter
- Offer Letter
- Last 3 months payslips
Interested candidates can share their resume to this email [
[email protected]].
NOTE: For call , candidates can reach out to this number ((phone hidden)). Don't call after 8PM
(Use this number just for call don't share your CV in this number, Share your CV via mail only [
[email protected]).
📌 Urgent Limited Vacancy For Customer Support Associate (WFH) (Kolkata)
🏢 Tech Mahindra
📍 Kolkata