Service Management Lead (Bengaluru)

Service Management Lead (Bengaluru)

15 Sep
|
Tata Consultancy Services
|
Bengaluru

15 Sep

Tata Consultancy Services

Bengaluru

Role & responsibilities:

Key Responsibilities

Service Management & Governance, Infrastructure Operations, Incident & Problem Management, Vendor & Stakeholder Management, Service Transition & Change Management, Compliance & Request Management.

Required Skills & Experience

ITIL, ServiceNow, Windows/Linux, VMware, AD, Networking, Storage, Backup, Monitoring tools, leadership and stakeholder management.

Preferred candidate profile

SLA achievement, uptime, MTTR, change success rate, CSAT, vendor performance.

📌 Service Management Lead (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru

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