Job Summary

Job Title: Solution Architect Application

The Solution Architect is a highly skilled senior role with industry leading architecture and design expertise to support one or more programs. He/she has a deep end to end understanding of architecture standards and platform solution development expertise.

The End User Technology Experience requires a seasoned Solution Architect to provide technical guidance on Application development, Microsoft Platform solutions, and lead customer service applications. Candidate must be a self-starter with Agile framework experience and provide RISK/Technical architecture leadership.

Responsibilities

- Architect and Design platform solutions needed for a complex enterprise
- Manages the technical dependencies across the different products and services
- Provides guidance on complex production designs, applications or system problems.
- Solution design will include the creation of reusable, repeatable IP and artifacts
- Identify opportunities to innovate, extend and enhance O365/Azure services
- Own Root Cause Analysis and Problem Management for first of a kind solution implementation
- Lead Agile sprints in product owner capacity and mentor technical staff on newer design sprints
- Enforce adherence to architectural standards/principles, global product-specific guidelines, usability experienceand design standards, etc.
- Identify, communicate and mitigate Risks, Assumptions, Issues and Decisions throughout the developmentlifecycle.
- Responsible for the solution planning, migration, architecture, development, and delivery; works with businessstakeholders and technical teams to develop and implement solutions in agile environments, provides support for new SharePoint deployments and migrations from older platforms; builds Intranets, branding, enterpriseapplications and collaboration systems.




- Responsible to propose with a custom solutions & collaboration with business application owners, projectmanagers, designers, engineers, and infrastructure teams to build a quality experience for users.

Knowledge and Skills Requirements
- History of working credibly with senior stakeholders
- Adapts personal communication style to the style of others, develops rapport and stays calm under pressure orescalating issues using advanced oral and written English communication skills.
- Solid verbal and written skills including strong cross-cultural communication and the ability to draft effectivecommunications
- Ability to work with people in a variety of cultures, countries and time zones
- Demonstrate excellent technical & architecture skills in the context of cloud-based platform/product design,service management and product lifecycle management
- Demonstrate ability to rapidly learn new and emerging technologies and developing a vision of their suitability
- Serves as the lead solution architect for customer service solutions
- Experience with Microsoft Teams and Dynamics 365
- Experience with ServiceNow, Azure IaaS and PaaS services
- Experience with Business Intelligence analytic tools
- Designed, validated, and implemented PowerApps and Power BI solutions
- Platform Expertise using Microsoft Graph, Power Apps, Flow and market place apps
- Knowledge of Artificial Intelligence, BOT Framework, RPA and virtual agents
- Knowledge of python, AI stacks, CNNs, RNNs, AI Fluency, NLP, Digital Twins, Metaverse,



Data preprocessing.
- Knowledge of UI/UX, branding, and document management, Custom solutions development, search and metadataconfiguration, business analysis, business process automation, and workflows. Microsoft PowerApps and Microsoft Flow, SharePoint Technologies (Windows SharePoint Services, SharePoint Server, InfoPath Forms
- Services, Forms, PowerShell scripts, Migration tools (Sharegate, DocAve, Cloudiway), Excel Services, Search,
- Business Data Catalog and Web Services), PowerApps, Flow, Power BI, Security & Compliance, Data Governance, Classic and Contemporary UI, PowerShell, PowerApps, Flow
- Knowledge of Intranets, public websites, applications, Proposal Management Systems, Project Management
- Information Systems, product or service sites, business development, process automation with forms andworkflows.
- Knowledge of Classic and Modern UI, Power BI and SharePoint integration & so as building knowledge ofautomated process and workflows (using various tools & technologies).
- Knowledge of Agile Development, Capability Maturity Model Integration (CMMI), System Development Life Cycle
- Methodology (SDLCM), Microsoft Operations Framework (MOF), Microsoft Solutions Framework (MSF)
- Build technical artifacts for Engineering and product owners
- Brings proven industry leading technical expertise of the product(s)
- Good understanding of the financial aspects of the product management
- 5-10 years experience in an Architecture role

Other Requirements
- The role may require minimum travel, participate in workshops, coach/lead engineering teams and available in US/UK business hours

Education
- Bachelor or Master degree in Information Technology or Business Management

Experience
- Approximately 17 years of experience in a comparable executive leadership role.

📌 Solution Architect - Application (Kochi)
🏢 EY
📍 Kochi