15 Sep
|
G Tribe Experiences
|
Pimpri-Chinchwad
15 Sep
G Tribe Experiences
Pimpri-Chinchwad
• Handle routine WhatsApp enquiries using approved information/templates.
• Reply to social media DMs and relevant comments
• Update website
• Escalate complex customer questions to the team lead
• Maintain participant and customer databases & Get it done on call
• Prepare daily/weekly MIS and reports on enquiries, bookings, payments and upcoming events.
• Track pending registrations, forms, payments and operational information.
• Ensure information is consistent across website, WhatsApp, Instagram, Facebook and internal systems.
• Post the treks/ evnets on google page | Whats app group groups | Facebook channel | Whats app channels | Insta channels
• Schedule the major trek events and communication bulk message
• Update the daily whats app status image | Quick messages for all number | update the welcome message or trek data |
• Create community message
📌 Back Office Executive (Pimpri-Chinchwad)
🏢 G Tribe Experiences
📍 Pimpri-Chinchwad