Back Office Executive (Pimpri-Chinchwad)

Back Office Executive (Pimpri-Chinchwad)

15 Sep
|
G Tribe Experiences
|
Pimpri-Chinchwad

15 Sep

G Tribe Experiences

Pimpri-Chinchwad

• Handle routine WhatsApp enquiries using approved information/templates.

• Reply to social media DMs and relevant comments

• Update website

• Escalate complex customer questions to the team lead

• Maintain participant and customer databases & Get it done on call

• Prepare daily/weekly MIS and reports on enquiries, bookings, payments and upcoming events.

• Track pending registrations, forms, payments and operational information.

• Ensure information is consistent across website, WhatsApp, Instagram, Facebook and internal systems.

• Post the treks/ evnets on google page | Whats app group groups | Facebook channel | Whats app channels | Insta channels

• Schedule the major trek events and communication bulk message

• Update the daily whats app status image | Quick messages for all number | update the welcome message or trek data |

• Create community message

📌 Back Office Executive (Pimpri-Chinchwad)
🏢 G Tribe Experiences
📍 Pimpri-Chinchwad

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