- Make outbound calls to existing and prospective customers.
- Explain SBI banking products and services to customers.
- Generate leads and convert prospects into customers.
- Promote relevant banking products such as accounts, loans, cards, and other financial services.
- Follow up with leads and existing customers to drive conversions.
- Understand customer requirements and recommend suitable products.
- Maintain customer information and call records in the CRM.
- Handle customer queries and provide accurate information.
- Achieve daily, weekly, and monthly sales targets.
- Coordinate with internal teams for documentation and application processing.
- Maintain professional customer relationships and ensure a positive customer experience.
Requirements:
- Good verbal communication and convincing skills.
- Hindi and English proficiency; regional language is an advantage.
- Basic computer and CRM knowledge.
- Sales-oriented and target-driven approach.
- Freshers can apply; banking/telecalling/sales experience is preferred.