15 Sep
|
Brilliant Motor Agency
|
Chennai
15 Sep
Brilliant Motor Agency
Chennai
Job Title: Service Advisor
Location: Mandaveli
Company: TVS Franchise - brilliant motor agency llp
Employment Type: Full time
- Key Responsibilities Customer Interaction: Greet customers warmly, understand their needs, and provide personalized service advice for their two-wheelers.
- Service Consultation: Listen to customer concerns and explain required repairs, maintenance schedules, and the cost breakdown for services.
- Job Scheduling: Coordinate and schedule service appointments efficiently to ensure timely delivery.
- Job Monitoring: Track the progress of each vehicle’s repair and service, ensuring all jobs are completed on time and to the required standard.
- Vehicle Inspection: Conduct a preliminary inspection of vehicles and collaborate with mechanics to diagnose issues.
- Documentation:
Prepare detailed service reports, job cards, and invoices.
- Customer Updates: Communicate with customers regularly to provide updates on vehicle status, estimated completion times, and any additional repairs needed.
- Sales of Services & Accessories: Promote service packages, extended warranties, and accessories to customers.
- Follow-up: Conduct post-service follow-ups to ensure customer satisfaction and address any feedback.
*This role has the potential to earn 25000 per month. interested candidates contact the given number: (phone hidden)*
📌 Service Advisor (Chennai)
🏢 Brilliant Motor Agency
📍 Chennai