IMMEDIATE HIRING – CUSTOMER SUPPORT EXECUTIVE

Company: Cogent E-Services Limited

Process: ATHER – Voice Process

Role: Customer Support Executive – Voice Process

Location: Brookefield, Bengaluru

Work Mode: Work from Office

Address: Gopalan Enterprises, ITPL Main Road, Phase 2, Brookefield, Bengaluru – 560037

Eligibility Criteria

- Graduate / Undergraduate candidates can apply.
- Good English communication is mandatory.
- Fluent Hindi is mandatory.
- Candidates with customer service or BPO experience are preferred.

Requirements

- Excellent verbal communication and active listening skills.
- Positive customer-handling and problem-solving abilities.
- Ability to understand customer concerns and provide appropriate solutions.
- Basic computer knowledge and ability to work with customer-related systems.
- Ability to follow process guidelines and quality standards.




- Positive attitude and customer-focused approach.
- Willingness to work in a target-oriented and fast-paced environment.
- Candidates should be comfortable working from the office.

Job Responsibilities

- Handle customer queries through voice calls.
- Understand customer concerns and provide suitable solutions.
- Resolve customer issues efficiently and professionally.
- Maintain accurate customer records and update required information.
- Follow process guidelines, company policies, and quality standards.
- Ensure a positive customer experience during every interaction.

Salary

- CTC: ₹23,000 per month
- Take-Home: ₹22,500 per month

Interested candidates can apply now.

📌 Customer Support Executive (Bengaluru)
🏢 Cogent E Services
📍 Bengaluru