Job Description – Virtual Relationship ManagerRole: Virtual Relationship Manager

Experience: 0 – 5 years

Employment Type: Full-time

Responsibilities:

- Manage and develop relationships with existing and prospective customers through virtual channels.
- Connect with customers via phone, video calls, email, and digital platforms.
- Understand customer needs and recommend suitable banking, financial, or investment products.
- Generate leads through outbound calling and digital interactions.
- Follow up with customers and convert leads into business opportunities.
- Achieve monthly sales, revenue, and customer engagement targets.
- Resolve customer queries and provide timely support.
- Maintain accurate customer records and update interactions in CRM systems.




- Coordinate with internal teams to ensure smooth customer service.
- Ensure compliance with company policies and applicable regulations.

Requirements:

- 0 – 5 years of experience in relationship management, banking, financial services, telesales, or customer acquisition.
- Strong communication and interpersonal skills.
- Positive sales and negotiation abilities.
- Comfortable with virtual customer engagement and digital tools.
- Customer-focused approach with strong relationship-building skills.
- Basic knowledge of banking/financial products is an advantage.

📌 Customer Relationship Manager (Bengaluru)
🏢 Teleperformance Global Services Private
📍 Bengaluru