15 Sep
|
Glympse human capital services
|
Bengaluru
15 Sep
Glympse human capital services
Bengaluru
Job Title: International Voice Process ExecutiveLocation: Bangalore
Experience: Fresher / 0–5 Year
Employment Type: Full Time
Process: International Voice / Customer Support
Job DescriptionWe are looking for enthusiastic and customer-focused candidates to join our International Voice Process team in Bangalore. The selected candidates will interact with international customers, understand their queries, provide appropriate solutions, and ensure a positive customer experience.
- Roles & ResponsibilitiesHandle inbound/outbound calls from international customers.
- Understand customer concerns and provide accurate resolutions.
- Maintain professional and clear communication with customers.
- Demonstrate active listening and effective problem-solving skills.
- Follow company processes, quality standards, and compliance guidelines.
- Maintain required productivity and customer satisfaction targets.
- Document customer interactions accurately in the system.
- Work effectively in a fast-paced, target-driven workplace.
- EligibilityFreshers are welcome to apply.
- Any Graduate / Undergraduate can apply, depending on process requirements.
- Excellent spoken English and good communication skills.
- Good listening and customer-handling abilities.
- Basic computer knowledge.
- Willingness to work in rotational shifts / night shifts.
- Candidates should be comfortable working from the Bangalore location.
- Skills RequiredExcellent verbal communication
- Active listening
- Customer service orientation
- Problem-solving
- Adaptability and teamwork
- Basic computer proficiency
- Ability to handle pressure
📌 Customer Support Executive (Bengaluru)
🏢 Glympse human capital services
📍 Bengaluru