Urgent requirement for customer care executive for international process for rotational shift for Thane Location.

5 minutes walkable distance from Thane Railway Station

Graduation mandatory. Under graduates are also welcome with same line experience excellent communication.

Brief about role as mentioned below

24×7 International Inbound Customer Service

Process: International Inbound Customer Service

Employment: Full-Time

Location: Mumbai / Navi Mumbai

Shifts: 24×7 Rotational

Job Description:

We are hiring Customer Service Advisors for Yoummday GmbH’s international 24×7 inbound customer service campaign. The role involves handling inbound customer interactions, resolving queries professionally, maintaining service quality, and achieving defined productivity, quality and customer-service KPIs while following client SOPs,



security and compliance requirements.

Shift Timings (IST):

- Morning: 6:00 AM – 2:00 PM

- Afternoon/Evening: 2:00 PM – 10:00 PM

- Night: 10:00 PM – 6:00 AM

Salary Brackets:

- Customer Service Advisor: ₹30,000/month

Key Requirements:

- Excellent English communication and customer-handling skills

- Basic computer and typing skills

- Flexibility to work rotational shifts, including night shifts

- Robust problem-solving and communication abilities

- International BPO Inbound/customer-service experience preferred

- Ability to meet defined KPIs and follow SOPs

- Commitment to client confidentiality, security and compliance standards

📌 Customer Care Executive (Thane)
🏢 Global Edge
📍 Thane