15 Sep
|
Altruist Technologies
|
Bengaluru
15 Sep
Altruist Technologies
Bengaluru
Role Overview:
The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.
Key Responsibilities:
- Handle inbound calls and provide skilled customer support.
- Identify, analyze, and resolve customer issues effectively.
- Maintain accurate records of customer interactions and resolutions.
- Ensure adherence to quality and process standards.
- Collaborate with internal teams to facilitate seamless issue resolution.
Required Skills and Attributes:
- Excellent communication skills in English, Tamil, & Hindi
- Strong problem-solving and interpersonal abilities.
- Customer-focused attitude with a commitment to service excellence.
- Ability to work in rotational shifts.
📌 Customer Care Executive (Bengaluru)
🏢 Altruist Technologies
📍 Bengaluru