TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS is Hiring for ITIL framework L3 -Problem Management Experience Range : 10 Yrs Yrs Job Location : PAN India Interview Mode: Virtual Mode Must-Have 7–18 years of experience in ITSM, Problem Management, Service Reliability, or Operations roles. Strong hands‑on experience with ITIL Problem Management processes and governance. Deep expertise in Root Cause Analysis methodologies (5 Whys, Fishbone, Fault Tree Analysis). Experience driving high ‑ quality RCAs with transparent distinction between workaround, remediation, and permanent fix. Proven ability to perform incident and problem trend analysis to identify systemic risks. Experience working in complex, multi ‑ vendor enterprise environments . Strong documentation, analytical, and facilitation skills 15 years of Continuous Education.

📌 ITIL framework (Tamil Nadu)
🏢 Tata Consultancy Services
📍 Tamil Nadu