Channel SummaryIntroduction Virtual relationship is a current initiative aimed to proactively engage with the customer and enhance customer experience by assigning a dedicated relationship manager to resolve all customer concerns related to his policy. This initiative is expected to improve customer experience as in the present scenario we have transactional approach wherein different business partners approach the policy holder for specific activitya)Resolving policy service needb)Renewal collection to resolve policy holder’s service needs
📌 Zone Head - Elite Insurance Manager (West Bengal)
🏢 Axis Max Life Insurance
📍 West Bengal
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