Must Have’s

- 5–10 years of experience in managing large-scale operations, preferably in consumer, retail, or service-oriented sectors.
- Proven experience in city-level or regional operations management in a rapid-paced, customer-centric business (preferably healthcare, retail, or service industry).
- Strong understanding of P&L; management, business growth, and operational processes.
- Excellent leadership and people management skills with experience handling multi-functional teams.
- Strong analytical and problem-solving abilities with a data-driven approach.
- Exceptional communication, stakeholder management, and decision-making skills.
- Experience in handling enterprise/business partnerships, B2B sales, or institutional business development will be an added advantage.
- Ability to work in a high-growth, dynamic environment and deliver results under pressure.

Your Day

- Own and manage the P&L; for the city,



ensuring profitability and operational efficiency across all centers.
- Lead, mentor, and motivate center managers, operations, and salesteams to achieve business objectives.
- Ensure best-in-class customer experience through operational excellence, processimprovement,

and team engagement.

- Collaborate with central teams (Marketing, HR, Finance, Supply Chain, and Tech) to execute strategic plans.
- Analyze key performance metrics, identify gaps, and implement initiatives to improve revenue and productivity.
- Drive local marketing initiatives and partnershipsto enhance visibility and customer acquisition.
- Own and grow the enterprise/B2B business vertical for the city, building strategic partnerships and unlocking new revenue channels.
- Ensure compliance with company policies, quality standards, and safety protocols.

📌 Zonal Manager (Delhi)
🏢 Vetic
📍 Delhi