Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work from Office

Designation

Customer Support Associate

Job Role

- Resolve customer queries via voice calls

Job Details

- 3 Months Contractual
- Fixed salary

Eligibility Criteria

- Freshers are also welcome
- Minimum 6 months of BPO experience (with documents)
- Minimum education: Higher Secondary (12th Pass)

Work Details

- Work timing: 247 rotational shifts
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years

Skills Required

- Basic verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process

Interview Process

- HR Round
- Versant (V3 & above)




- Typing Test (Minimum 25 WPM / 90% accuracy)
- Final round

Compensation

- Freshers: 1,85,000 CTC (Approx. 13.7K in-hand/month)
- Experienced Candidates: 1,92,000 CTC (Approx. 14K in-hand/month) (Minimum 6 months BPO experience required)

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (10th & 12th mark sheets)
- For experienced candidates:
- Experience Letter
- Offer Letter
- Last 3 months payslips

Venue: Action Area 2, DLF 2 Rajarhat, Newtown, Kolkata – 700156 Tower C, 1st Floor

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