Job Summary The VMware Operations &

- Support Engineer is responsible for the day-to-day administration, support, maintenance, and optimization of enterprise virtualization platforms. The role ensures the availability, performance, security, and compliance of VMware infrastructure, supporting mission-critical business applications across production, DR, and UAT environments.

Key Responsibilities

VMware Infrastructure Operations

- Administer and support VMware vSphere, ESXi, and vCenter environments.

- Manage VMware clusters, HA, DRS, vMotion, and Storage vMotion.

- Perform VM provisioning, decommissioning, and lifecycle management.

- Monitor and optimize virtualization platform performance and capacity.

- Conduct routine health checks and preventive maintenance activities.

VMware Cloud Foundation (VCF)

- Operate and support VMware Cloud Foundation (VCF) environments.

- Manage SDDC-Manager, Management Domain, and Workload Domains.

- Perform VCF lifecycle management activities including patching, upgrades, and compliance remediation.

- Troubleshoot issues across compute, storage, and network layers.

Storage &

- Hyperconverged Infrastructure

- Support Dell VxRail and vSAN environments.

- Manage storage capacity, performance, and availability.

- Coordinate hardware maintenance and firmware upgrades.

- Work with vendors for incident resolution and hardware replacement.

Incident &

- Problem Management

- Provide L2/L3 operational support for virtualization-related incidents.

- Troubleshoot ESXi hosts, vCenter, VM performance, and infrastructure issues.

- Perform root cause analysis and implement permanent fixes.





- Participate in major incident and disaster recovery activities.

Security &

- Compliance

- Ensure compliance with security standards and cyber hygiene requirements.

- Support vulnerability remediation and security patching.

- Maintain RBAC permissions and privileged access controls.

- Support audit requests and infrastructure compliance reviews.

Automation &

- Monitoring

- Develop and maintain automation scripts using PowerCLI and PowerShell.

- Support monitoring platforms such as VMware Aria Operations.

- Automate operational tasks to improve efficiency and reduce manual effort.

- Create and maintain operational dashboards and reports.

Documentation &

- Governance

- Develop and maintain SOPs, runbooks, operational guides, and technical documentation.

- Maintain CMDB and infrastructure documentation.

- Support change, release, and configuration management processes.

Required Skills &

- Experience

Mandatory

- 5+ years of VMware infrastructure operations experience.

- Strong hands-on experience with:

- VMware ESXi 7.x / 8.x

- VMware HCX Migration

- VMware vCenter Server

- VMware vSphere HA, DRS, vMotion

- VMware Cloud Foundation (VCF)

- Experience supporting Dell VxRail or equivalent HCI platforms.

- Experience with PowerCLI/PowerShell automation.

- Robust troubleshooting and analytical skills.

- Experience supporting enterprise or financial-services environments.

- Knowledge of ITIL-based operational processes.

Preferred

- Experience with:

- VMware NSX-T / NSX

- VMware Aria Operations

- VMware SRM

- Dell PowerFlex

- Knowledge of enterprise storage and networking concepts.

- Experience with ServiceNow and monitoring platforms

📌 VMWare Operations & Support Engineer (Bengaluru)
🏢 Thakral One
📍 Bengaluru