15 Sep
|
Assistara
|
Noida
Travel Sales Consultants- (US Travel Process)
Location: Noida – Work from Office
Shift: US Shift
Experience: Minimum 1 Year in US Travel Sales
Employment Type: Full-Time
About the Company
Assistara Global Services Pvt. Ltd. is a growing business process and technology services company serving clients in the US market . With expertise across Travel, BPO, Technical Support, and Customer Experience , Assistara is focused on delivering reliable, customer-centric, and results-driven solutions.
As we continue to expand our US Travel Sales operations , we are looking for talented sales professionals who are passionate about travel, customer engagement, and revenue generation.
Job Overview
We are looking for dynamic, confident, and target-driven Travel Sales Consultants with prior experience in the US Travel Industry . The ideal candidate should have hands-on experience handling US customers, selling travel products, converting inbound inquiries, handling objections, and closing bookings.
The role involves working with US customers to understand their travel requirements, provide suitable solutions, and convert opportunities into successful bookings while maintaining a high level of customer satisfaction.
Key Responsibilities
- Handle inbound travel inquiries from customers in the US market .
- Assist customers with flight bookings, itinerary planning, cancellations, modifications, rebooking, and other travel-related services .
- Understand customer requirements and recommend suitable travel solutions.
- Convert inbound inquiries into confirmed bookings and sales .
- Achieve individual sales, revenue, conversion, and productivity targets .
- Handle customer objections and effectively close sales.
- Identify opportunities for upselling and cross-selling travel products and services.
- Maintain accurate records of customer interactions, bookings, and follow-ups.
- Provide excellent customer service throughout the sales and booking process.
- Resolve customer concerns professionally and ensure timely resolution.
- Stay updated on airline policies, fare rules, travel regulations, and industry trends .
- Coordinate with internal teams and management to achieve business and revenue objectives.
Required Skills and Qualification
- Minimum 1 year of experience in US Travel Sales – Mandatory.
- Proven experience handling US customers and selling travel products .
- Strong knowledge of airline reservations, flight bookings, cancellations, modifications, and rebooking .
- Excellent verbal communication and customer-handling skills.
- Robust sales, negotiation, objection-handling, and closing abilities .
- Target-oriented approach with a strong focus on conversion and revenue generation .
- Knowledge of GDS systems such as Amadeus, Galileo, Sabre , or similar systems will be an added advantage.
- Ability to work independently in a fast-paced, sales-driven environment.
- Comfortable working in US business hours/night shifts .
📌 Travel Sales Consultants- (US Travel Process). (Noida)
🏢 Assistara
📍 Noida