Company Description RSA AirFly Aviation & Technologies (P) Ltd. operates across multiple service areas, including airline management, airport services, and ground handling operations. The company is also active in air ambulance and charter services, as well as travel and tourism and hospitality. In addition, RSA AirFly manages logistics and supply chain functions and provides BPO and outsourcing services to a range of clients.

This broad portfolio enables the organization to support aviation-related and customer-focused operations end-to-end. Team members join a fast-paced environment with exposure to both aviation and service industries.

Role Description The Telesales Representative is a full-time remote role responsible for generating and converting sales leads over the phone. On a day-to-day basis, this role involves making outbound calls, following up on inbound inquiries, presenting services clearly, and answering customer questions. The representative will qualify prospects, explain product and service features, and guide potential customers through the sales process to close deals or schedule appointments.

The role also includes maintaining accurate records of interactions in CRM systems, meeting or exceeding sales targets, and collaborating with team members and supervisors to refine scripts and sales approaches.



Ongoing participation in training sessions and feedback discussions is expected to ensure consistent performance and professional growth.

Qualifications

- Candidates should possess solid Communication skills, including clear spoken English and the ability to explain services effectively over the phone.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain a positive customer experience.
- Candidates should possess Sales skills, with the ability to identify customer needs, pitch solutions, and convert leads into business.
- Candidates should be expert to fulfill the targets within deadline.
- Candidates should possess Training-related skills, such as the ability to learn quickly from coaching and apply new scripts, processes, and tools.
- Basic computer literacy and familiarity with CRM or call center software are beneficial.
- Prior experience in telesales, call centers, aviation, travel, or hospitality sectors is an advantage but not mandatory.
- Ability to work independently in a remote setting, manage time effectively, and meet performance metrics.
- Minimum high school diploma or equivalent; further education in business, marketing, or related fields is a plus.

📌 Telesales Representative (India)
🏢 RSA AirFly Aviation u0026 Technologies (P
📍 India