15 Sep
|
TSC SHOE CLEANERS
|
Gurugram
15 Sep
TSC SHOE CLEANERS
Gurugram
We are looking for a persuasive and results-driven Telesales Caller to join our growing sales team. In this role, you will be responsible for reaching out to prospective and existing customers over the phone, introducing our products/services, answering queries, and driving direct sales or qualifying leads for our field team.
To excel in this position, you should have excellent verbal communication skills, an engaging telephone manner, and a robust resilience to rejection. Prior experience in outbound calling or customer service is a plus.
Key Responsibilities
- Outbound Outreach: Conduct outbound cold calls and warm follow-up calls to potential customers using provided lead lists.
- Product Pitching: Clearly communicate the features, value proposition, and benefits of our [products/services] to prospective clients.
- Lead Qualification: Identify customer needs, address pain points, and qualify prospects for sales opportunities or schedule demonstrations for senior account executives.
- Objection Handling: Confidently address questions, handle customer objections, and negotiate basic terms to close sales.
- CRM Management: Maintain accurate records of calls, customer interactions, lead statuses, and sales transactions in our CRM system ([e.g., Salesforce / HubSpot / Zoho]).
- Sales Targets: Consistently meet or exceed monthly/quarterly outreach and sales targets.
- Follow-ups:
Execute timely follow-ups with interested prospects to move them through the sales funnel.
Requirements & Qualifications
- Education: High school diploma, bachelor’s degree, or equivalent experience in sales, marketing, or business administration.
- Experience: 2 years of experience in telesales, telemarketing, call center operations, or inside sales preferred.
- Communication: Exceptional verbal and written communication skills with strong active listening abilities.
- Interpersonal Skills: Persuasive, resilient, and confident telephone personality with a strong customer-centric focus.
- Tech Savvy: Familiarity with CRM systems, VoIP telephone systems, and basic office software (MS Excel, Google Workspace).
- Goal-Oriented: Self-motivated with a track record of meeting or exceeding targets in a fast-paced environment.
- Languages: Proficiency in [Language 1, e.g., English] is required; fluency in [Language 2, e.g., Spanish / Hindi / Regional Language] is a plus.
Benefits & Compensation
- Salary: Base salary ranging from 18000 to 23000 per month.
- Incentives: Uncapped commission structure based on performance targets.
- Perks: health insurance coverage, and opportunities for career advancement within the sales department.
- Training: Comprehensive product and sales pitch onboarding training provided.
Pay: ₹18,000.00 - ₹23,500.00 per month
Work Location: In person
📌 Telesales Agent (Gurugram)
🏢 TSC SHOE CLEANERS
📍 Gurugram