As a Telecaller, you will be responsible for connecting with potential students through calls, understanding their learning needs, and presenting suitable course options. The role requires strong communication skills, persistence, and a student-focused approach.

Key Responsibilities

- Make outbound calls to prospective students and parents to share information about EdTech courses
- Attend inbound calls and respond to inquiries in a clear and professional manner
- Explain course features, duration, fees, and enrollment steps
- Follow up with interested leads to ensure successful conversions
- Maintain call records, lead details, and follow-up status in the system
- Coordinate with the admissions or business development team to meet targets
- Provide feedback to improve calling scripts and engagement methods

Candidate Requirements





- Good verbal communication skills in Malayalam and English
- Confident, patient, and customer-friendly approach
- Prior experience in telecalling, sales, or education sector is an advantage
- Basic computer skills and familiarity with CRM or calling systems
- Qualification: Plus Two / Graduation preferred

Job Details

- Employment Type: Full time, Permanent
- Salary: Fixed pay with performance-based incentives

Job Types: Full-time, Permanent Pay: ₹15,500.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Leave encashment

Work Location: In person

📌 Telecaller (EdTech) (Kochi)
🏢 Synnefo Solutions
📍 Kochi