Role & responsibilities
- Solution Design & Consulting: Partner with account teams to design and position solutions aligned to specific customer needs and business objectives.
- Solution Portfolio: Drive positioning of NECs Biometrics, Digital ID, Data Management, Data Analytics, Corporate Performance Management, AI, and related Software & Hardware solutions against competing offerings.
- Pre-Sales & Sales: Lead solution and service sales activities, support pursuits, and convert opportunities into successful business closures.
- Account Management: Support account management activities and strengthen strategic customer relationships as required.
- Customer Engagement: Act as NEC’s face to the customer, engaging effectively with stakeholders across multiple levels, functions, and government organizations.
- Trusted Advisor:
Build strong customer relationships and provide consultative guidance by understanding business challenges and proposing innovative solutions.
- Complex Problem Solving: Address complex customer challenges, take a broad perspective, challenge the status quo, and respond rapidly to escalated issues.
- Cross-Functional Collaboration: Work closely with internal business units and customer teams to ensure effective solution development and delivery.
- Team Mentoring: Mentor and coach new Solution Engineers (SEs), sharing expertise and best practices.
- Knowledge Development: Contribute to whitepapers, training materials, technical notes, and solution collateral to strengthen the SE sales force.
- Business Impact: Operate effectively in a quick-paced, high-impact environment as a visible contributor, ensuring commitments are delivered and customer expectations are met.
📌 Technical Solution Architect (Bengaluru)
🏢 NEC
📍 Bengaluru