We are Looking only for Quick Joiners only: 15 -20 Days Max - Other please don't apply.

Role Summary: We are looking for an experienced Technical Project Manager to lead enterprise application and platform service delivery. The role will manage technical teams, coordinate onsite-offshore execution, drive customer communication, govern delivery commitments, and ensure predictable outcomes with quality and transparency.

This is not an operations/people manager role. The candidate must have strong technical awareness to work effectively with architects, developers, QA, DevOps, infrastructure, service management, and customer stakeholders.

Key Responsibilities

Delivery, Customer & Governance Responsibilities

- Lead day-to-day delivery across application support teams (Deployment, Val&Test;, Webhosting & Automation products) , enhancements, releases, modernization, and operational improvement initiatives.
- Manage offshore and onsite technical teams with clear ownership, prioritization, accountability, and delivery discipline.
- Track milestones, deliverables, risks, issues, dependencies, SLAs, action items, and customer commitments.
- Serve as the primary offshore customer-facing manager for delivery coordination, governance updates, escalations, and status communication.
- Lead status reviews, operational reviews, governance calls, release readiness discussions, and action closure forums.
- Communicate delivery progress, risks, issues, mitigation plans, dependencies, and improvement actions clearly and professionally.

Technical Coordination Responsibilities

- Work with technical teams to understand solution options, delivery impacts, technical risks, defects, incidents, deployment challenges, and dependencies.
- Facilitate technical discussions and translate customer priorities into delivery plans, backlog items, release plans,



and execution actions.
- Coordinate incident reviews, root cause analysis, remediation tracking, preventive actions, UAT coordination, production validation, and service improvement actions.
- Maintain technical awareness across enterprise applications, web applications, APIs, databases, cloud or hybrid hosting, DevOps, CI/CD, monitoring, and infrastructure dependencies.

Required Skills & Competencies

- Excellent verbal and written communication skills with solid customer-facing presence.
- Strong experience in customer expectation management, escalation handling, executive communication, and stakeholder alignment.
- Proven ability to manage distributed onsite-offshore teams, workload, priorities, utilization, productivity, and delivery commitments.
- Ability to drive meetings, governance reviews, status reporting, issue resolution, and action closure with minimal supervision.
- Strong problem-solving, conflict management, negotiation, influencing, coaching, and team leadership skills.

Education, Experience & Certifications

- Bachelors degree in engineering, Computer Science, Information Technology, or a related field.
- 12-15 years of overall IT experience, including 8+ years in project delivery, technical delivery management, application support management, or customer-facing delivery roles.
- Must have started career in hands-on technical roles such as developer, DevOps engineer, Automation engineer, or similar technical delivery roles, and progressively grown into technical leadership, project management, or delivery management responsibilities.
- Hands-on experience with tools such as JIRA, ADO, Executive Presentations.
- Experience managing distributed teams and leading customer governance with presentations, delivery reporting, risk management, release coordination, and escalations.
- PMP, PMI-ACP, ITIL certification is preferred.

📌 Technical Project Manager (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad