Area(s) of responsibility

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5-7+ years of experience in enterprise J2EE web application development, production support, and monitoring.Strong expertise in Java, Spring, Spring Boot, React JS, Maven, and Cloud technologies including PCF.Hands-on exposure to CTI, IVR, Avaya PBX, Avaya Experience Platform, Cisco CTI Server, Noble Dialer, and Verint/NICE solutions.Skilled in troubleshooting, debugging, issue resolution, and deep-dive analysis of production incidents.Experience in B2B support environments, offshore delivery models, Kanban, and ticket-based workflows.Proven ability to mentor junior team members, drive cross-functional teams, manage customer expectations, and ensure service excellence through solid communication and stakeholder management skills.

Skills with M/O flag are part of Specialization





Think Holistically -PL3 (Behavioural)Win the Customer -PL3 (Behavioural)Team Management -PL2 (Functional)Stakeholder Relationship Management -PL2 (Functional)Requirements Definition And Management -PL2 (Functional)Knowledge Management -PL3 (Functional)Programming/Software Development -PL4 (Functional)Estimation & Scheduling -PL2 (Functional)Change Control -PL2 (Functional)Test Execution -PL2 (Functional)One Birlasoft -PL3 (Behavioural)Systems Integration And Build -PL2 (Functional)Results Matter -PL3 (Behavioural)Software Design -PL3 (Functional)Get Future Ready -PL3 (Behavioural)Software Configuration -PL4 (Functional)Quality Assurance -PL2 (Functional)Help the tribe -PL3 (Behavioural)RxJS - PL3 (Mandatory)Java - PL4 (Mandatory)Spring Boot - PL3 (Mandatory)React JS - PL4 (Mandatory)REST API's - PL3 (Mandatory)Kubernetes - PL2 (Optional)TypeScript - PL2 (Optional)JavaScript - PL3 (Mandatory)MySQL - PL3 (Mandatory)

📌 Technical Lead-App Development (Hyderabad)
🏢 Birlasoft
📍 Hyderabad