- Handle customer inquiries and resolve issues professionally and promptly.
- Provide excellent customer service through various channels, including phone, email, and chat.
- Resolve customer complaints and concerns in a fair and timely manner.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services to customers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Support Engineer I (Pune)
🏢 Synoptek
📍 Pune