Company Description
Edzym is an creative online educational service committed to making learning accessible and effective for everyone. Founded by passionate learners and educators, Edzym specializes in creating personalized training programs designed to meet the unique needs of each student. The company currently offers online English learning programs and after-school tuition at affordable rates.
At Edzym, the focus is on empowering students to achieve their educational goals in an efficient and learner-friendly manner.
Role Description
This is a full-time remote role for a Support Counselor at Edzym.
The Support
Counselor will provide guidance and assistance to students, ensuring a positive and effective learning experience.
Responsibilities include addressing student inquiries, offering motivational support, providing progress updates, and coordinating with educators to tailor learning plans to individual needs. Additionally,
the Support Counselor will maintain consistent communication with students and their guardians to ensure academic success.
Qualifications
- Strong communication and interpersonal skills, with the ability to guide and motivate students
- Experience in counseling, mentoring, or providing student support
- Organizational and time-management skills for coordinating learning plans and communications
- Proficiency in using online tools and platforms for virtual communication and tracking progress
- Empathy and problem-solving abilities to address student challenges effectively
- Bachelor's degree in Education, Psychology, or a related field is preferred
- Previous experience in online education services is an advantage
📌 Support counselor (India)
🏢 Edzym
📍 India