Company Description Aarambh Ad-Events Pvt Ltd is a growing advertising and events company based in Mumbai, focused on delivering impactful brand experiences and tailored event solutions. The organization partners with a diverse range of clients to design, plan, and execute campaigns that strengthen brand presence and customer engagement. Team members collaborate across creative, operations, and client-facing functions to provide end-to-end services, from concept development to on-ground implementation. The company values reliability, creativity, and strong client relationships, creating an environment where professionals can contribute ideas and see their work come to life.
Role Description The Client Servicing Manager is responsible for managing client accounts, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. This full time, on-site role in Mumbai involves acting as the primary point of contact for clients, understanding their requirements, and coordinating with internal teams to plan and execute advertising and event projects. Day-to-day tasks include handling client communications, preparing proposals and presentations, managing project timelines, and resolving issues or escalations. The role also requires monitoring project performance, gathering client feedback,



and identifying opportunities to grow accounts and deepen relationships. The Client Servicing Manager is expected to maintain accurate documentation, support budgeting and invoicing processes, and contribute to continuous improvement of service delivery.
Qualifications

- Strong client-facing skills, including Client Services and Client Relations, with the ability to build trust and long-term partnerships.
- Experience in maintaining high standards of Customer Satisfaction and Customer Service, with a focus on responsiveness and problem-solving.
- Excellent Communication skills, both written and verbal, for managing client updates, internal coordination, and presentations.
- Relevant experience in advertising, events, marketing, or a related service-oriented industry.
- Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
- Strong organizational and documentation skills, including basic proficiency with MS Office or similar tools.
- Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
- Ability to work on-site in Mumbai and collaborate effectively with cross-functional teams.

📌 Client Servicing Manager (Mumbai)
🏢 Aarambh Ad-events
📍 Mumbai