About Us We areSqroot, a Mumbai performance marketing agency helping D2C and ecommerce brands scale profitably through Meta Ads, Google Ads, Creative strategy, Shopify analysis and growth marketing. We work with D2C brands across: Fashion & ApparelSkincare & BeautyWellnessFood & Beverage We are now looking for Sr. Exec Performance who can oversee D2C brands where the Avg.
Monthly
Spends must be 10L to 60L;
ensure operational excellence, improve client retention, and help scale delivery systems within the agency.
Role Overview This role focuses on: delivery quality,client retention,team management,escalation handling,reporting standards,operational efficiency,and process building. Key ResponsibilitiesTeam & Account Oversight Manage and oversee Meta & Google Ads Campaign. Ensure smooth execution & optimisation across multiple ecommerce and D2C accounts.
Monitor campaign performance and account health regularlyReview reporting quality, communication standards, and timelines Client Management Handle client escalations and critical discussionsParticipate in strategy and review calls with key clients. Ensure strong client satisfaction and retentionIdentify upsell and growth opportunities within existing accounts Operational Excellence Build and improve SOPs, workflows, and reporting systemsStandardize account management processes across teamsEnsure task accountability and delivery consistencyImprove internal coordination between performance, creative,
and account teams Team Development Mentor and guide Performance Marketing Trainees on communication, reporting, and operational processesIdentify performance gaps and help improve team productivity Performance & Growth Ensure accounts achieve performance benchmarksWork closely with Performance Marketing Executive teams to improve resultsHelp leadership improve operational scalability and reduce delivery bottlenecks RequirementsMust Have 3-4 years of experience in performance marketing agencies.
Experience handling multiple D2C/ecommerce clients. Strong understanding of Meta Ads and Google Ads ecosystemPrior experience managing performance marketing team. Excellent communication and stakeholder management skills.
Strong process orientation and operational mindset Good to Have Experience working with high-spend d2c ecomm brandsUnderstanding of creative strategy and retention marketingExperience building SOPs and scalable delivery systemsAbility to manage rapid-paced agency environments Key Skills Client ServicingTeam ManagementEcommerce MarketingMeta AdsGoogle AdsOperational ManagementPerformance MarketingEscalation HandlingReporting & AnalyticsSOP Building KPIs / Success Metrics Client retention rateAccount growth & upsell contributionDelivery quality consistencyTeam productivity & accountabilityClient satisfaction scoresReduction in founder dependency Compensation Competitive salary based on experience and capabilityPerformance-linked incentives may be included Location Phoenix Market City, Kurla WestOn-site