Job Summary

The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

The role is encouraged to provide operational, functional, and mentoring support to the team as per the request and instruction from the line manager.

Responsibilities

- Responsible for all Contract and Invoice Operations processes for specific cluster assigned

- Responsible for quality assurance for the relevant cluster s Contract Invoice Operations activities

- Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided

- Liaise with OTC shared service centre to enable invoice payment

- Liaise with the customer on Invoicing related issues

- Ensure a 100% Compliance across all the areas of Invoicing and Audits

- Take ownership and devise strategies with the Sales on the invoicing processes.





- Reporting the Cash on metrics

Experience / Skills

- Order to cash Fundamentals

- Excellent Business English

- Experience in Dispute management processes

- Strong SAP, Excel skills

- Experienced in working within shared service centres workplace

- Build and sustain excellent relationships with multiple collaborators

- Able to work to tight deadlines

- Awareness of controls and risk management

- Multi-tasking with precision to accuracy

Barriers to Success in Role

- Lack of drive and pro-activity

- Lack of good business English and interpersonal skills

- Lack of attention to detail

- Lack of influencing skills

- Lack of analytical ability

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Analyst- Commercial Experience (Gurugram)
🏢 Diageo
📍 Gurugram