Company Description Subway India began its journey in 2000 with its first store in New Delhi and has since grown into a significant quick-service restaurant brand across the country. Following the acquisition of master franchise rights by Everstone Group in 2022, Ever Sub India Private Limited now leads expansion in India, Sri Lanka, Bangladesh, and Nepal.

With over 827 stores, including both company-operated and franchise locations, Subway India emphasizes consistency, quality, and local entrepreneurship. The brand is known for fresh, customizable food offerings tailored to diverse regional tastes, supported by a workforce of more than 4,500 team members committed to delivering a positive guest experience. This strong foundation in quality, innovation, and customer satisfaction continues to drive Subway India’s growth and presence in the food service industry.

Role Description The Shift Manager is responsible for overseeing daily restaurant operations during assigned shifts at our on-site location in Chennai. This full-time role includes leading and motivating the team, managing shift schedules, and ensuring that food safety, hygiene, and brand standards are consistently met.

The Shift

Manager monitors inventory levels, coordinates with the kitchen and front-of-house teams, and supports accurate cash handling and reporting.



The role also involves resolving guest concerns, maintaining a clean and safe working environment, and coaching team members to deliver efficient, friendly service.

The Shift

Manager collaborates with the Restaurant Manager to implement operational improvements and support training and performance development across the team.

Qualifications

- Experience in food service or retail operations, including shift supervision, team coordination, and basic scheduling.
- Skills in customer service, conflict resolution, and effective communication with guests and team members.
- Knowledge of food safety, hygiene standards, and quality control procedures in a quick-service or hospitality environment.
- Competence in cash handling, point-of-sale systems, and simple reporting or reconciliation tasks.
- Ability to lead by example, coach staff, and foster a positive, inclusive, and performance-oriented work culture.
- Strong organizational and time-management skills, with the ability to handle peak periods and multiple priorities.
- High school diploma or equivalent; additional hospitality or management training is an advantage.
- Willingness to work flexible schedule, including weekends and holidays, as required by restaurant operations.

📌 Shift Manager (Chennai)
🏢 Subway India
📍 Chennai