Role & responsibilities

Key Responsibilities

- Assist in the design, development, and deployment of Salesforce Service Cloud and Experience Cloud solutions.
- Technical Support within Service Cloud & Experience Cloud.
- Configure, enhance and provide customise Salesforce Service and Experience
- Clouds to meet business needs where salesforce standard solutions are not fit for purpose.
- Develop Apex classes, triggers, and Lightning components to automate and optimize service processes.
- Perform administrative tasks such as user management, data management, and report/dashboard creation.
- Collaborate with Senior Developer, Product Owner, BA & at times, business users to gather requirements and translate them into technical solutions.
- Assist in the testing, debugging, and documentation of Salesforce applications.
- Support data migration, integration, and automation eorts using Salesforce tools and APIs.
- Contribute to Agile development cycles, participate in sprint planning, standups

Preferred candidate profile

Experience: Ideally hands-on experience with Salesforce Service Cloud and Experience Cloud or 2 years of Apex coding work experience.

- Development Skills: Proven experience with Apex coding, Writing, Debugging and deploying Apex classes, triggers and batch jobs. Comfort with Apex syntax, data types, control statements,



exception handing and best practices. Knowledge in how to write and run effective unit tests to ensure code quality and meet deployment requirements. Familiarity with SOQL and SOSL queries within Apex Code. Visualforce, Lightning Web Components (LWC), and Salesforce configuration.
- Administrative Skills: Salesforce admin capabilities including user setup, profiles/permissions, data management, and report/dashboard creation.
- Certifications: Computer Science/Software Engineering/Information Technology or ideally Salesforce Platform Developer I or equivalent preferred.
- Frameworks & Methodologies: Familiarity with Agile/Scrum methodologies.

Technical Skills:

- Ideally, understanding of Salesforce architecture and data model. • Ideally, experience with Salesforce automation tools like Process Builder, Flow, Workflow.
- Knowledge of SOQL, SOSL, and REST/SOAP APIs for integrations. • Experience with query management solutions and customer support workflows.

Soft Skills

- Excellent verbal and written communication skills in English.
- Ability to work flexibly and adapt to changing priorities.
- Robust problem-solving skills and attention to detail.
- Team player with the ability to collaborate effectively with cross functional team

📌 Senior Salesforce Developer (Noida)
🏢 Fcm Travel
📍 Noida