15 Sep
|
HP Tourism u0026 Hotels
|
Shimla
15 Sep
HP Tourism u0026 Hotels
Shimla
We are looking for an experienced and target-oriented Senior Sales Executive to join our travel & tourism team. The candidate will be responsible for handling customer inquiries, converting leads into bookings, building strong client relationships, and achieving monthly sales targets.
Key Responsibilities
- Handle incoming travel inquiries and leads through calls, WhatsApp, social media, and other channels.
- Understand customer requirements and recommend suitable domestic and international travel packages.
- Prepare customized itineraries, quotations, and travel proposals.
- Follow up consistently with leads and convert potential customers into confirmed bookings.
- Achieve assigned monthly sales and revenue targets.
- Maintain strong relationships with existing and potential customers.
- Coordinate with the operations and booking teams for smooth execution of confirmed packages.
- Negotiate with hotels, transport providers, and other travel suppliers to obtain competitive rates.
- Handle customer queries, objections, and negotiations professionally.
- Maintain accurate records of leads, follow-ups, quotations, and bookings.
- Identify new sales opportunities and generate business through referrals, repeat customers, and other channels.
- Support junior sales team members and share effective sales techniques when required.
- Monitor market trends, competitor pricing, and popular travel destinations.
- Ensure excellent customer service before, during, and after the booking.
Required Skills & Qualifications
- Minimum 1 years of experience in travel sales, tourism, hospitality, or a related field.
- Strong communication and convincing skills.
- Good knowledge of domestic and international travel destinations.
- Experience in selling customized travel packages is preferred.
- Solid negotiation and follow-up skills.
- Target-oriented with a strong focus on sales conversion.
- Ability to handle multiple customer inquiries simultaneously.
- Good knowledge of MS Office, WhatsApp, CRM, and basic computer operations.
- Ability to work independently as well as coordinate with a team.
Key Performance Indicators (KPIs)
- Monthly sales target achievement.
- Lead-to-booking conversion rate.
- Number and value of confirmed bookings.
- Follow-up and response efficiency.
- Customer satisfaction and repeat business.
- Gross profit generated from bookings.
Preferred Candidate A confident, energetic, well-spoken professional who can independently manage the complete sales cycle—from customer interaction to quotation, negotiation, conversion, and booking confirmation. Pay: ₹12,000.00 - ₹35,000.00 per month
Benefits
- Food provided
- Internet reimbursement
Work Location: In person
📌 Senior Sales Executive (Shimla)
🏢 HP Tourism u0026 Hotels
📍 Shimla