About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Title: Senior Officer - Customer Advisory Team

Company Name: Axis Max Life Insurance

Axis Max Life Insurance is seeking a highly motivated and experienced Senior Officer for our Customer Advisory Team. The successful candidate will play a critical role in providing exceptional customer service and advice to our clients.

The Senior

Officer will be responsible for addressing customer inquiries, providing policy information, and assisting clients with their policy-related needs. The role requires a thorough understanding of our insurance products and the ability to communicate effectively with clients.

Key Responsibilities





- Engage with customers to understand their needs and provide tailored insurance solutions.
- Respond promptly to customer inquiries via phone, email, and chat.
- Educate clients about various insurance products and services offered by Axis Max Life.
- Resolve customer complaints and issues in a timely manner.
- Collaborate with cross-functional teams to enhance customer experience.
- Maintain accurate records of customer interactions and transactions.
- Stay updated on industry trends and regulatory changes related to insurance products.
- Contribute to team performance by meeting individual and team targets.

Skills and Qualifications:
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 3-5 years of experience in customer service or advisory roles, preferably in the insurance industry.
- Solid communication and interpersonal skills, with the ability to build rapport with clients.
- Excellent problem-solving skills and attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work effectively in a team-oriented environment.
- Knowledge of insurance products and regulatory compliance is a plus.

If you are passionate about customer service and are looking to make a difference in the insurance industry, we encourage you to apply for the Senior Officer position in our Customer Advisory Team at Axis Max Life Insurance.

State

Rajasthan

Branch

Udaipur 3_Greenfield

Department

Direct Sales Force

Function

Loyalty - Central Zone

Posted On

23-Jun-2026

📌 Senior Officer - Customer Advisory Team (Rajasthan)
🏢 Axis Max Life Insurance
📍 Rajasthan