Senior Inside Sales ManagerCollege17 | Online Education & MBA Admissions

Location: Open

Employment Type: Full-Time

Experience: 4–8 Years

Industry: EdTech / Higher Education / Online Education

Department: Sales

Reporting To: Head of Sales / Business Head

About College17

College17 is an education platform helping students and working professionals discover and enroll in the right online MBA, degree, and higher-education programs.

We are looking for an experienced and target-driven Senior Inside Sales Manager who can lead the inside sales function, build a high-performing sales team, and take ownership of revenue and admission targets.

Job Summary The Senior Inside Sales Manager will be responsible for managing the complete inside-sales operation, from lead allocation and counselling to conversion and admission closure.

The ideal candidate should have strong experience in EdTech, online education, higher education, B2C sales, counselling, or high-volume inside sales and should be comfortable managing aggressive monthly revenue and admission targets.

This is a hands-on leadership role requiring strong team management, sales coaching, reporting discipline, and ownership of business numbers.

Key Responsibilities1. Sales & Revenue Ownership

- Own monthly, quarterly, and annual admission and revenue targets.
- Drive sales of online MBA, degree, and other education programs.
- Develop strategies to improve lead-to-admission conversion.
- Monitor the complete sales funnel from lead generation to enrollment.
- Ensure consistent achievement of individual and team sales targets.
- Identify revenue opportunities and implement corrective actions when targets are at risk.

1. Team Management

- Manage, motivate, and mentor a team of Inside Sales Executives / Education Counsellors.
- Set individual targets and daily activity benchmarks.
- Conduct daily sales huddles and performance reviews.
- Monitor individual conversion ratios and productivity.
- Identify low performers and implement performance improvement plans.
- Build a strong target-oriented and accountable sales culture.

1. Lead Management & Conversion

- Ensure timely allocation and follow-up of all leads.
- Establish strong follow-up processes for fresh, missed, old, and dormant leads.
- Monitor calling, WhatsApp, counselling,



and follow-up activities.
- Improve lead response time and overall conversion rate.
- Analyse reasons for lead drop-offs and develop strategies to recover lost opportunities.

1. Sales Process & CRM Discipline

- Ensure 100% CRM usage and accurate updating of lead status.
- Maintain proper sales pipeline and forecast.
- Establish standard sales processes, scripts, follow-up schedules, and counselling practices.
- Track every stage of the admission funnel.
- Ensure no qualified lead is left unattended.

1. Sales Training & Coaching

- Train counsellors on product knowledge, university/program details, objection handling, and closing techniques.
- Conduct regular call audits and role-play sessions.
- Develop objection-handling frameworks and sales scripts.
- Coach team members on improving counselling quality and conversion.
- Share successful sales practices across the team.

1. Reporting & Analytics

Prepare and present regular reports covering:
- Daily admissions
- Daily collections
- Individual sales performance
- Team performance
- Lead-to-admission conversion
- Counselling-to-admission conversion
- Follow-up performance
- Pipeline value
- Target vs. achievement
- Revenue forecast
- Lost leads and reasons
- Sales executive productivity

Provide actionable insights to management rather than simply reporting numbers.
1. Cross-Functional Coordination

- Coordinate with Marketing to ensure lead quality and volume.
- Work with the Admissions/Operations team to ensure smooth enrollment.
- Coordinate with Finance regarding fee collection and payment status.
- Work with management on offers, campaigns, pricing, and sales strategies.
- Provide feedback to marketing regarding lead quality and customer behaviour.

Key Performance Indicators (KPIs) The Senior Inside Sales Manager will be measured primarily on:
- Monthly admission target achievement
- Monthly revenue/collection target




- Team conversion rate
- Lead-to-admission conversion
- Counsellor productivity
- Average revenue per admission
- Follow-up effectiveness
- Lead response time
- CRM discipline
- Team retention and productivity
- Sales forecast accuracy

Candidate ProfileRequired Experience
- 4–8 years of experience in inside sales.
- Minimum 2 years of experience managing an inside-sales team.
- Experience in EdTech, online education, higher education, B2C sales, or similar high-volume sales environments preferred.
- Proven track record of achieving sales targets.
- Experience managing a team of 8+ sales executives/counsellors is preferred.

Required Skills
- Excellent communication and negotiation skills.
- Robust closing ability.
- Strong leadership and people-management skills.
- Excellent understanding of sales funnels and conversion metrics.
- Strong analytical and reporting skills.
- Comfortable working with CRM systems.
- Ability to work under pressure and in a target-driven environment.
- Strong ownership and accountability.
- Ability to identify problems quickly and take corrective action.

What We Expect From You We are looking for someone who owns the number.

The role is not limited to supervising counsellors. The Senior Inside Sales Manager will be expected to:

Plan → Execute → Monitor → Coach → Correct → Deliver

If the team is behind target, you should be able to identify why, create an action plan, and drive the team back toward target.

Compensation will be based on experience, sales track record, and leadership capability.

Why Join College17?

- Opportunity to build and lead a growing EdTech sales organization.
- High ownership and decision-making responsibility.
- Performance-based growth opportunities.
- Work directly with senior management.
- Opportunity to contribute to the expansion of College17 into a larger education discovery platform.

Apply Now If you are a high-energy sales leader who enjoys targets, numbers, team building, and closing, we would like to hear from you.

Join College17 and help build a high-performance education sales organization.

Pay: ₹242,535.79 - ₹1,309,562.44 per year

Benefits

- Cell phone reimbursement
- Health insurance

Work Location: In person

📌 Senior Inside Sales Manager (Jamshedpur)
🏢 College17
📍 Jamshedpur